Privacy policy

Privacy Policy

This Privacy Policy describes how Zextra ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.

Information We Collect

We collect personal information to provide you with a seamless shopping experience. This includes:

  • Contact Information: Name, email address, shipping address, and phone number when you make a purchase or contact us.

  • Order Information: Products purchased and shipping/billing addresses.

  • Technical Data: Information about your device, browser, IP address, and time zone, collected automatically when you visit our site.

How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders, including shipping and providing order confirmations.

  • Communicate with you regarding your orders and inquiries.

  • Improve our store performance and user experience.

  • Comply with applicable legal obligations in Pakistan.

Cookies

We use cookies to improve your experience on our website. You can choose to disable cookies through your browser settings, though this may impact some features of our website.

Third-Party Services

We share your information with third-party service providers (such as Shopify and shipping partners) to help us operate our business. We ensure these third parties are bound by data protection obligations.

Data Security

We take the security of your data seriously and implement reasonable safeguards to protect your personal information against unauthorized access, loss, or misuse.

Customer Rights

You have the right to access the personal information we hold about you, request the correction of your information, or request the deletion of your personal information, subject to legal requirements.

Contact Information

For more information about our privacy practices or if you have questions, please contact us at our business address: Zextra, Karachi, Pakistan.